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Case Studies
How Microsoft Visio Uses Experts Exchange Community Support
How Microsoft Visio leverages Experts Exchange to keep on top of customer interactions for fast iterations and even faster fixes.
Experts Exchange
October 19, 2021
This week's episode features Andrew Hancock, VMware vExpert, Experts Exchange Author of the Year, and Beekeper.
This week's episode of Conversations with Tech Experts features Andrew Hancock, VMware vExpert and Experts Exchange Author of the Year. Andrew joins Experts Exchange CEO Randy Redberg and Director of Bus. Dev. Thomas Bernal to discuss the benefits of becoming an IT author and update the world on the status of his bees. They start by catching up with Andrew about life in England in 2021 and Andrew talks Randy & Thomas through the process of winter beekeeping. Next, Randy and Thomas pick Andrew's brain about why it's so beneficial for IT professionals to learn to write well. Andrew finishes with his thoughts on how the perception of data privacy affects the way we create and distribute content.
Andrew Hancock is a vExpert Pro and a Gold Status Certified Expert in the Experts Exchange community. He has been working with VMware since 1998 and is currently a VMware and Virtualization consultant with Cyrus Consultants in York, England. Andrew has earned 39 Expert Awards, and is one of five Experts who have been granted the status of "Fellow." Among many other titles that he holds, Andrew is also a beekeeper in the English countryside.
