Community-Sourced IT Support

Talk to people actually using the products in your stack
instead of paying for expensive Enterprise level tech support.

Work directly with specialized experts

Membership gives your IT team constant access to a community of professionals in over 400 different fields.

We support 450+ topics in these verticals:

Programming
Devops
Virtualization
Databases

Security
OS
Microsoft
Networking

Web Development
Cloud
Mobile
Multimedia

Product Walkthrough

Explore more of what EE for Teams has to offer with the product walkthrough featuring Director of Community Kasey Hart.

Unlock access to extra features designed for Teams

Staying on the same page is essential for small teams. Our Team plans give your team the tools they need to work efficiently.

Features included in all plans:

Question & Answer

The primary way to interact on EE. Members can tag multiple different topic areas ask 3 different types of questions:
‍

Troubleshooting
Research
Advice

Articles/Tutorials

Long-form video tutorials and step-by-step walkthroughs written by our certified experts.

All written pieces and multi-step tutorials are peer-reviewed by our team of editors before they’re published.

Discussion Groups

There are over 800 different discussion groups on EE, most of which are public.

Discussion Groups range in subject matter from general networking to high-level discussions about specific tech products

Team Exclusive Features

Knowledge Exchange

Keep track of insights and solutions with a shared knowledge base.

Efficiently store and locate content from EE and other sources using our custom labeling system.

Private Activity Feed

Monitor team activity as it happens with an activity feed visible only to team members.

With the private activity feed, you can save time by automating research documentation.

Udemy Training

Get complimentary access to a free $60 credit to use on Udemy, the leading online course provider.

Select from over 158,000 courses from beginner to expert level.

Expanded Feature Comparison

Features

Full Platform Access
Personal Dashboard
Personalized Solutions
Personal Knowledge Base

400+ Topic Areas
1:1 Direct Messaging
Unlimited question asking
Anonymous question asking

Public Discussion Groups
Private Discussion Groups
Community Activity Feed
Member Tutorial Access

Team & Enterprise Exclusives

Shared Dashboard
Private Team Discussion
Private Activity Feed

Knowledge Exchange™
$60 Udemy Credit
Private Content Repository

Custom Billing Options
1:1 Account Manager
License Management

Tools

Direct Messaging
Article Wizard
Knowledge Base
Video Hosting

IP Lookup
Path Explorer
Port Scanner
Postgres Monitoring System

Site Down Detector
SSL Checker
Subnet Calculator
ZipGrep

Microsoft Visio leverages Experts Exchange to keep on top of customer interactions for faster iterations and faster fixes.

Learn more >>>

Compare with similar tools & platforms

While Experts Exchange for Teams is often compared to other similar tools, it is slightly different in a few key areas.

Product

Description

Pro/Con

Price/year

Technology Research Community
The Exchange Community on EE is a membership-based community where people gather to collaborate and solve problems. EE is home to Microsoft MVPs & thousands of skilled MS Exchange professionals offering valuable advice.

Pros: IT-centric, Detailed answers to difficult questions, collaborative spirit, highly-trained professionals

Cons: No on-call specialists

$99

Enterprise Support System
Microsoft Professional Support is Microsoft’s technical support arm designed to give users 24/7 support for questions regarding their products. On-staff Microsoft technical support employees help customers troubleshoot issues.

Pros: Experts can access user accounts via subscription

Cons: Pay-Per-Incident system, often slow time-to-solution

$12,000+

Free Q/A Forum
Stack Overflow was founded by EE members who wanted to create a forum for developers to share knowledge quickly. Stack Overflow is a fast paced, highly critical environment built for programmers.

Pros: Quick answers to simple questions

Cons: Programmer-centric, disrespectful answers, answers can be too simple

Free

Free Q/A Forum
Spiceworks is an online community where users can collaborate and seek advice from one another, and also engage in a marketplace to purchase IT-related services and products.

Pros: IT Focus

Cons: Lack of security, vendor presence, focus on other products

Free

Research Firm
‍Gartner is a high end research and consulting firm that provides data visualization and analysis to business decision makers.

Pros: IT Specific research and data analysis

Cons: High price point

$30,000+

Software Review Aggregator
G2 is a peer-to-peer review site that aggregates user ratings and social data about software products.

Pros: Comparing multiple products at the same time

Cons: High price point, surface level analysis

“Freemium”
$10,000+

Research Firm
Forrester is a research and advisory company that offers a variety of services including research, consulting, and events.

Pros: Research, consulting and data analysis.

Cons: High price point

$10,000+

Network of Forums
Reddit is a massive network of online forums dedicated to sharing news, insights, and updates on almost any topic imaginable.

Pros: User generated content, wide variety of subjects

Cons: Free, unverified information, occasional trolls

Free

Team Exclusive Feature Breakdown

We provide extra features for IT teams to help reduce miscommunications and keep employees on the cutting edge.

Knowledge Exchange

With Knowledge Exchange, your team has a dedicated space for storing insights and solutions from both EE and around the web.

Store local EE content
Easily locate and access information
Improve interdepartmental communication
Create custom labels
Efficiently store outside entries

Access your team’s Knowledge Exchange easily via your home dashboard.

Private Activity Feed

Stay up to date with your team’s latest entries and monitor issues in real time with a private activity feed only visible to team members.

Monitor team activity
Access content in real time
Automate project documentation
Store directly to knowledge exchange

The private activity feed fits neatly into your home dashboard, allowing you to instantly track your team’s latest activity.

Udemy Training

If there’s one thing that never changes about the IT industry, it’s that everything is always changing. Keep your team sharp with training courses from Udemy, the world’s leading online course provider.

Explore courses in subjects like:

IT Certifications
Network & Security
Hardware
OS & Servers
DevOps, SQL, Python & more

Explore over 205,000 different courses in thousands of different topic areas.

Get ahead. Stay ahead.

All EE team accounts receive $60 of complimentary credit to use on any of the 185,000 courses from Udemy, the world’s leading online course provider.

Learn more >>

Community-Sourced IT Support

Work directly with specialized experts

Product Walkthrough

Unlock access to extra features designed for Teams

Expanded Feature Comparison

Compare with similar tools & platforms

Team Exclusive Feature Breakdown

Pricing

Most Popular

Frequently Asked Questions